Virtela Communications Announces Worldwide DSL Access for Managed Enterprise Wide-Area Networks

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Delivers Intelligent Routing and Performance Guarantees Across More Than150 Local Broadband Providers to Enable Seamless DSL-Based Virtual Private Networks (VPNs)

Key Benefits:

• Single point of contact and integrated bill for DSL services in more than 75 countries
• Fully managed DSL price points starting at $39.95
• An array of broadband access alternatives, such as wireless and cable, where DSL is not yet available

DENVER, June 10 /PRNewswire/ -- Virtela Communications Inc., a leader in providing global managed IP virtual private network (VPN) services, today announced that the company is delivering managed global DSL connectivity to its private network through relationships with more than 150 access providers, achieving an unparalleled industry footprint of more than 75 countries. Virtela has already provisioned and provides ongoing management of business-class DSL services for customers in more than 15 countries, from Malaysia to Ireland, Australia and the United Kingdom, and offers service in all 50 U.S. states.

Virtela today also announced that Documentum (Nasdaq: DCTM), the leading provider of Enterprise Content Management (ECM), is using Virtela's managed private networking services for its 39-site worldwide enterprise network and also leveraging Virtela's global DSL services to provide automatic failover.

Virtela's global DSL services enable enterprises to inexpensively provide always-on connections for remote locations and employees to corporate wide area networks while leaving the complexities of procuring and managing the access to Virtela's experts. Virtela offers a single point of contact for global DSL ordering, provisioning, 24x7 Network Operations Center support, billing and customer care. Virtela selects the best provider on a price and performance basis per customer location, and can integrate with existing Internet access where desired. Customers can expect to save up to 80% or more compared to existing Frame Relay networks.

"Many enterprises have smaller sites that don't necessitate the expense of frame relay based connectivity or need an attractively priced back-up solution -- both requirements are perfectly suited to DSL-based VPN solutions at a fraction of the cost," said Virtela Chairman and CEO Vab Goel.

"Virtela's advanced network management systems enable us to monitor the real- time performance of these connections across multiple carriers, which results in our ability to offer strong service level agreements for broadband connections."

Virtela's DSL pre-qualification rates average more than 90% domestically and 80% internationally, with pre-qualification availability turnaround in 24 hours or less.

A key strategic advantage in Virtela's ability to rapidly pre-qualify and deploy DSL based VPN services is the company's Global DSL command center and related systems. A dedicated Virtela team equipped with a proprietary unified data warehouse enables Virtela to easily track DSL availability via a dynamically updated carrier footprint. Post qualification, Virtela's innovative systems integrate and accelerate service delivery and assurance -- from coordination of local loop provisioning and equipment delivery, to user and identity authentication.

Customers benefit from Virtela's unique IP Service Fabric (IPSF(SM)) that optimally routes traffic across best-in-class carrier networks with guaranteed end-to-end performance. In the event of network congestion or failure on the primary carrier network, Virtela's proprietary algorithms dynamically route traffic onto an alternate network with no impact to customers. This greater service reliability enables Virtela to offer options with leading end-to-end performance guarantees including availability options up to 99.9%, less than 15-minute outage notification, and 4-hour Mean Time to Restore (MTTR).

Customers can leverage Virtela's web-based customer portal, VirtelaView(SM), to monitor real-time and historical performance of their connections worldwide, as well as track security performance, order services, view integrated bills, administer users and policies and open and track trouble tickets.

Virtela's global DSL-based VPN services are part of the company's portfolio of broadband access solutions, which also include cable, wireless, always-on ISDN, and broadband T-1 options.

"DSL and VPNs are a natural technology match, but many large organizations have had trouble rolling DSL VPNs out because of the headaches associated with global DSL acquisition and provisioning," said Jeff Wilson, executive director at Infonetics Research Inc. "Until now, service providers have not addressed that pain point. Virtela has solved this problem, and with this announcement adds global DSL access to a long list of innovative Virtela VPN solutions."

Pricing and Availability Virtela's global DSL VPN services -- which include ADSL, SDSL and IDSL -- range from $39.95 per month to $750 per month, depending on bandwidth and location. Broadband speeds range from 128Kbps up to 5Mbps.

Virtela's can provide DSL-based VPN services in more than 75 countries, and is currently serving customers with Virtela managed DSL VPN services in more than 15 countries: the U.S., Canada, Argentina, Australia, Brazil, China, Japan, Mexico, New Zealand, the U.K., France, Germany, Ireland, the Netherlands, Malaysia, Singapore and Venezuela.

Virtela VPN is the foundation on which Virtela delivers its comprehensive suite of network, security and application solutions. Key to its service- oriented and consultative approach, Virtela augments its core offerings with value-added capabilities such as network architecture and security policy consulting, design and implementation, including provisioning and on-site installation. Ongoing, Virtela delivers 24x7 proactive monitoring, management and support, customer control via web portal, 4-hour hardware replacement worldwide and stringent service level agreements.

About Virtela Virtela Communications, Inc. delivers managed private networking solutions designed to meet the specific needs of enterprises with multiple locations.

Currently serving customers with locations in more than 35 countries, Virtela connects businesses with their branch offices, remote workers and corporate partners worldwide, regardless of network access method. The Denver-based company's award-winning services suite includes IP-based virtual private networks (VPNs), TV-quality videoconferencing and business-class enterprise voice services. Virtela is a privately held company funded by investors including Norwest Venture Partners, New Enterprise Associates, Palomar Ventures, RSA Security Inc. (Nasdaq: RSAS), Symantec Corp., and Juniper Networks (Nasdaq: JNPR). For more information, please call (720) 475-4000 or visit www.virtela.net